Shipping policy
Shipping & Delivery Policy (November 2025)
🚚 DELIVERY FROM US
We offer standard domestic delivery, Please refer to the following for the delivery policy by region
🚚 DELIVERY FROM US (UNITED STATES)
We currently ship orders within the United States.
All orders are processed within 1–3 business days after payment confirmation.
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Free Standard Shipping on orders $100 USD and over (excluding tax and after discounts).
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Flat Shipping Rate: $20 USD for orders under $100.
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Standard delivery typically takes 5 business days depending on the destination.
If delivery is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.
✈️ DELIVERY FROM SOUTH KOREA
We also ship directly from South Korea for international orders to Korea-based customers.
All orders are processed within 1–3 business days after payment confirmation.
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Free Standard Shipping on orders $100 USD and over (excluding tax and after discounts).
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Flat Shipping Rate: $20 USD for orders under $100.
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Standard delivery typically takes 3 business days within Korea.
If delivery is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.
📦 ORDER PROCESSING & TRACKING
Once your order has shipped, you will receive an email with tracking information.
Please ensure that your shipping address is accurate before completing checkout.
We are not responsible for delays caused by customs clearance or incorrect addresses.
WHAT HAPPENS IF MY ORDER IS DELAYED ?
If Delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
HOW CAN YOU CONTACT US ABOUT THIS POLICY ?
If you have any further questions or comments, you may contact us by :
Online Contact Form: https://kkokdam.com/pages/contact-us
