There is a coating film that occurs naturally during the manufacturing process of flower tea. It is recommended to make flower tea using hot water above 90 degrees boiled in a pot or an electronic pot.

Since it is a flower collected from nature, The color of the petal can vary depending on the harvest time and variety.

KKOKDAM is doing all the work manually by human hands. Petals may be separated during the process of packaging or shipping, but we only ship products that have no problem with drinking.

The expiration date is 24 months from the date of manufacture, and the expiration date is marked individually on the product. 

Please store flower tea products in a cool and dry place to avoid direct sunlight.

(*Note: Refresh flower water containing fruit has a shelf life of 12 months from the date of manufacture.)

We accepts Visa, MasterCard, American Express, Discover and PayPal. All transactions are in U.S. Dollars.

You can track your shipment by heading to our dedicated Tracking page. Simply enter your 'Tracking Number' into the box and you can track your order. You can find the Tracking page here -

https://kkokdam.com/apps/aftership

Yes you can cancel your order. Simply write to us at cs@kkokdam.com

Yes we can help you with a partial cancellation. Please write to us at cs@kkokdam.com

Share details about your shipping policies, item returns, or customer service.

Shipping costs vary depending on the country you are shipping to and can be found on the checkout page.